Tuesday, April 16, 2013

Industrial Air ILA3606056 60-Gallon Hi-Flo Single Stage Cast Iron Twin Cylinder Air Compressor

Industrial Air ILA3606056 60-Gallon Hi-Flo Single Stage Cast Iron Twin Cylinder Air Compressor

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Price: $624.23    Updated Price for Industrial Air ILA3606056 60-Gallon Hi-Flo Single Stage Cast Iron Twin Cylinder Air Compressor now
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Product Feature

  • cast iron, twin cyclinder, oil lubricated pump
  • one-piece cast iron crankcase and 12 inch caast iron crankcase
  • 240 volt heavy duty induction motor
  • splash type lubrication
  • equipped with pressure gauge and on/off switch

Product Description

The Industrial Air products are designed exclusively for the heavy duty needs of the mechanic shop, livestock operation and service truck. Featuring extra heavy duty components, these air compressors are built to last under the toughest, most demanding conditions. The cast iron, twin cyclinder, oil lubricated pump features; one-piece cast iron crankcase, thermally stable cast iron cylinder body, aluminum head ans valve plate, automotive style ball bearings, durable Swedish stainless steel reed valves, oil sight glass, easily accessible oil fill and a 12 inch cast iron balanced flywheel. Large capacity 60 gallon ASME air receiver provides more air for longer run times. Equipped with pressure gauge and on/off switch, and shipped complete with synthetic oil for optimum performance and long life. Rated at 155 PSI maximum pressure for optimum tool performance and unit is 240 volts.

Industrial Air ILA3606056 60-Gallon Hi-Flo Single Stage Cast Iron Twin Cylinder Air Compressor Review

We ordered this and received very fast. When we opened the crate, a part in the top was broken off at the tank and was unfixable. We contacted customer service, they immediately sent another one. We were told to send the broken back when the new arrived and just swap them out. Easy enough! We received the second one, same exact thing. This is NOT the sellers fault. It is 100% the freight companies fault. The seller had this boxed up in a crate but both had the rub marks through the crate with damaged crates which damaged the compressors. So, we refused the second one and were unable to ship the original broken one back on that shipment. I contacted customer service once again, he immediately stepped up, said he would have the original broken picked up, no charge to me. He then checked inventory and saw they had shipped the last of stock to me. My next option was a complete refund or wait for their next shipment which I would receive the new unit in a couple weeks. Unable to wait, I opt'd for the refund. The only problem was they needed the original broken unit back before he could refund me. That makes enough sense since there are non-honest people out there that could say its broken, not return and so on. This poor guy in customer service contacted the freight company everyday for a couple days then a couple times a day after that attempting to get the broken unit picked up. Whoever their freight company was, they were providing poor customer service. In the meantime, he was updating me daily with each contact being made to the freight company. All his work was to no avail, the freight company never came. I ended up about 2 weeks after the second unit had been returned, receiving an email from him that they had given me a full refund and would deal with the freight company separately, not to worry about returning the broken unit. In the end I ended up with a full refund and they ended up with a lot of their time being spent for free making me a continued customer. They definitely have made me a future customer. I would definitely buy from them again. Being a business owner in desperate need of the air compressor for the manufacturing of our metal fab I wish I could have waited and done business with them, just was not possible.

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